Returns & Exchanges
At GODA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer easy returns on unopened and unused products within 30 days of delivery.
Initiate Your Request
Log into your GODA account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Securely
Place the unused items back in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing