Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your status directly through your GODA account dashboard.
Do you offer samples with purchases?
We love letting you try new things! Every order includes two complimentary samples of our best-selling skincare or makeup items.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.